Internet companies such as Paytm, Zomato, Disney+ Hotstar, Sony LIV are faced major outages due to issues with internet infrastructure company Akamai Technologies. Global companies Websites of Delta Air Lines, Costco Wholesale Corp, American Express and Home Depot were initially down, displaying domain name system (DNS) service errors.
Akamai Technologies is a global content delivery network, cybersecurity, and cloud service company, providing web and Internet security services. The disruption lasted up to an hour and was caused by a bug in the domain name system (DNS) service, which allows web addresses to take users to their destinations, that was triggered during a software update, Akamai said.
A recent tweet from the official Twitter handle of Paytm stated, “Some Paytm services are affected due to global outage at Akamai. We are actively working towards a resolution.”
Services resumed after rolling back the update, Akamai added, and confirmed the disruption was not due to a cyberattack.”We are reviewing our software update process to prevent future disruptions.”