Hyundai Motor America resolved an investigation by the National Highway Traffic Safety Administration (NHTSA) about the timeliness and Opportunity of its 2015 and 2017 remember involving 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles.
These recalls addressed manufacturing issues that would cause bearing wear and breakdown. As a part of the agreement, Hyundai can pay a cash penalty of $54 million, make investments of $40 million to enhance its safety operations, and be subject to a possible credit of $46 million dependent upon Hyundai’s compliance with an NHTSA Consent Order.
The investments in its safety operations include building a security field trial and inspection laboratory within the U.S. And implementing new IT systems to raised analyze safety data and identify potential questions of safety.
During a statement, Hyundai said the corporate will still work closely with the agency to proactively identify and address potential questions of safety. Hyundai has elevated its customer service response for recalls with dedicated staff and resources.